| Killing the Goose... | |
Chapter 36: Suing Ford Suing Ford was going to be the
title of this book with the subtitle Ten Years of Torture, Bound and Gagged. My
working titled was Bleeding Ford Blue. That title, by the way, came from an
expression used by Ford employees to say just how loyal they were: Im so
dedicated to the company that I bleed Ford blue. I thought I could hit a few high
points of my journey from a 10-year-old boy who started bleeding Ford blue in 1956 to a
45-year-old man who was forced to sue the company in 1992. I didnt bargain on now many
high points I had to hit to make my last ten years at Ford comprehensible to someone who
didnt grow up when and where I did or share some of my experiences in and out of
Ford. I didnt even realize how important those experiences were until I ran into a
blizzard of technical and political stuff that I had to explain but couldnt explain
without them. You had to know more about me than I wanted to tell you and you had to know
more about Ford than I knew. Without access to Fords confidential documents I had to
do a lot of guessing about what was going on at any given time. You had to know why I
guessed wrong and why I guessed right. You have enough names and dates to do
your own research if you want to and blast me with any errors I might have made. But if
you assume that I embellished my part in anything said I did for Ford or named every
innovation I could recall, you will find out how much I left out. If you try to find other
modelers who did as much as I did to raise the profession to a higher level than it was in
the 1950s, you wont find one. Shortly you will see how the advent
of electronic math modeling and full surface milling took the modeling profession and the
entire automotive design process backward. You will see why it wouldnt have gone
backward with Mike Horni at the helm and why it did without him. You will see how Mike
Horni became a victim of Fords attack on me. If you picked up the patterns that
told me Ford was going to promote one black Sculptor to Master after its Larry Paluschak
gaff, you know that that prediction was not a guess. The guessing was about whether the
company would pick Calvin or me for its token. Purnell and Leak werent even in the
pool of candidates. That was gong to be our next fight and we hoped that this one would
prepare the way for it. It would have been better for me if
Calvin got the nod. I hadnt yet made it past the midpoint of pay-grade 7 and I was
doing things that should have given me a substantial merit raise. We were only a few days
from May and I was due for the raise in April. A promotion would have taken me out of the
running for the merit increase and I wouldnt be eligible for another salary hike for
at least a year. If Ford promoted Calvin to Master, I had a shot at making Master and
getting the raise that came with it in six months. A big reason I couldnt get out of
the second quarter of any pay grade is because I lost the merit increases I was due when
the company promoted me from B to A-modeler and from A to Sculptor. What I did with the wagon and the
interiors should have been enough to get me another O. Learning how to use the new PDMS
machine and applying it to the wheels and other projects should have given me a good head
start on the next one. The PDMS scanning process involved a
hell of a lot of steps. If you missed the wrong step you were screwed. Without the right
pictures in the right places, you were bound to miss some steps because the
manufacturers operating instructions assumed the operator knew what to do in those
instances without being told. He also assumed that everyone understood the technical
language he used. I asked around to find out whether
someone had already written the kind of manual I had in mind. I found out that Bob
Thacker, the Plastic Shop Supervisor who introduced the lighter, thinner vacuum-formed
wheel covers to the Design Center, wrote a manual for the previous PDMS. He gave me a
copy. It looked so much like the one the inventor of the new PDMS gave me that I knew the
inventor had copied his manual from Thackers with modifications for the new
machines updated features. I started by working on my manual it
at home, during lunchtime at work and during my coffee breaks. When my regular workload
eased off, Joe Seibold let me work on it full time. I couldnt get photos of the
machine from the manufacturer or take them myself in the studio so I had to make a
detailed drawing. I didnt have access to a computer that would allow me to finish
the rest of the manual in a way that matched what the operator saw on the screen so I had
to do a considerable amount of drawing, copying, cutting and pasting by hand. I had to
simply the instructions, arrange each step in a way that was easy to follow and find
language that the modelers understood to us in place of the language that the current
operators went to school to learn. After I had written the manual, drawn
the pictures and pasted the numbers where they belonged, I had to give the book to
different modelers to see if they could follow it. I looked at their hands and their eyes
and asked them to tell me in their own words what they were doing as they were doing it.
If they werent sure of which keys or buttons to press or where to look or if their
lips said the right things and their fingers and eyeballs said the wrong things. I keyed
on the fingers and eyeballs. Different modelers had difficulty with different parts of the
manual. I had to redo those parts until I had them down to a minimum and I could be
reasonable sure that practice would take care of the rest. I was doing the second or third draft
of the PDMS manual when Joe Seibold called me into his office and handed me a slip of
paper. The first thing that registered was the 8.6 percent raise. Then I noticed the O.
The last thing I noticed was the promotion, effective May 15. In another two weeks I was going to
be a Master Modeler. This was an historic moment for Ford
Motor Co. After nearly fifty years of inviting white people and two Mexican-Americans to
joint the Master Modeler club it had selected its first African-American member. It
wasnt a happy occasion for Joe or me. Too much legal maneuvering had been involved
in the selection and I was too busy beating up Joe about losing my merit raise for either
of us to celebrate. I didnt know it then, but Joe was also unhappy about the
Supervisors being cut out of the selection process. They didnt make the decision,
Personnel did. Although I questioned aloud whether I
would accept the promotion, Joe and I knew that I had to accept it. By making the offer
Ford was no longer on the hook to promote any black modelers to Master. The timing of the promotion sucked
because the EEOC hadnt started its investigation yet at least it hadnt
started doing anything that you or I would think of as an investigation. My racial
discrimination charge was now void. I couldnt continue with a complaint that said I
hadnt been promoted when I had. The only way I could stay in the
fight was to make out a new complaint charging that the promotion itself, the timing and
my 8.6% increase showed a continuing pattern of racial discrimination against me going all
the way back to 1966. Every Master Modeler I talked to who was willing to say how much of
a raise he got with his promotion told me that he got a 10 or 12 percent increase. I
guessed that all of the new Masters got raises somewhere in that range or they were
already pulling down salaries toward the upper end of the third quarter and could get just
as much money with a lower percentage. I
re-filed my charges accordingly. It was a trap set for the older white
modelers but I stepped smack into it. While I expected Ford to rectify the
mistake of promoting five more white modeler after it promoted Larry Paluschak, I missed
the invisible escape hatch it built into the promotion list. I knew that Ford would play
fast and loose with the numbers but I didnt think any large corporation would submit
outright fraudulent documents to a high profile federal agency with punitive powers. I
didnt think that the EEOC would accept the documents Ford presented to it without
allowing the plaintiffs to see them, let alone challenge them. I expected EEOC
investigators to come to the Design Center, study the Personnel files and interview people
who could support or refute our charges. Fords invisible escape hatch
was the 7.7 percent raise it gave to Larry Paluschak. $1,150 separated his new monthly
first quarter salary from the highest paid new Master on the six-man list with him. The
older modelers could therefore not argue that Paluschak got preferential treatment because
of his age. The difference between the percentage of his raise and theirs was less than 1%
but the difference in his base pay and the base pay of the top four men on the list was
$870 or more. For the top three it was $1,000 or more. Thats how much the pay range
for Sculptors and Masters overlapped. Those dollar amounts reflected the
fact that the top four men on the list had been in the profession for at least 7 years
longer than Paluschak had. Two of them had been modelers for at least 18 years longer than
he had. The formula for calculating the raises of the top three would not allow them to
get higher increase percentages than they got because they were in the 4th
quarter the top 25% of their previous pay range. The new pay range put them
in the 3rd quarter but gave them a higher ceiling. Masters could make almost $1,000 more
than Sculptors and their next raise would show what they really got on this one.
That means Larry Paluschak, who was only in the first quarter of Master Modeler, was
poised to make out better, percentage-wise, in 1993 than anyone else on the list and as
well dollar-wise over the course of his remaining career as the highest man on the list.
The deciding factor would be the quality of his next O. Remember, all Os are not created equal. When I got my first O I thought I was in the top 10% of all Ford modelers. When I got my second O, I learned that it wasnt quite the top 20%. Joe Seibold thought 30% of the modelers were rated O. He wasnt impressed with the two I got from Greg Arceri but he couldnt give me a lower one as a Sculptor without explaining, in effect, why I deserved a lower rating than his other O Sculptors. He had the same problem with lowering theirs. George Wood told me that he got
Os for most of his career. Some Supervisors and modelers didnt think he
deserved any. Ditto for Bill Wight, Ed Jubeck, Chuck Lukas and me. When I got my third O, I compared my
entire performance review to Calvins, who got as much money over the years with his
high EPs as some modelers got with low Os. We went down the check boxes in
every category on all three pages. He had more Os than I had. But on the last page,
the only page that counted for the record, Calvin got an EP. The key to getting lots of Os was
getting the first one early in your modeling career. Thats what made Larry
Paluschaks O in the higher Master Modeler bracket more significant than his current
salary or his 7.7 percent raise. He was poised to reach the third quarter in less than
five years and the top of the fourth quarter long before he retired. My name appeared on a two-man promotion
list. George Wood, who had secured the services of an attorney to press his age
discrimination case, was the other man on the list. Two promotion lists, a month apart and
the way the second one came about, meant that all the modelers on the first list
were judged as superior to George Wood and me. No matter what we did, the company had to
exert pressure on our Supervisors to justify not putting us on the first list or
figure out a way to combine the lists to make it appear that we got more than we deserved. Ford did both. The permutations were difficult
enough to calculate with all of the cards on the table. Using the documents Ford supplied
to the EEOC, you could spend months just trying to find the cards. You couldnt find
them all because Ford kept one vital card up its sleeve. It didnt tell the EEOC that
it made two promotion lists. The primary document that it submitted to the agency listed
eight men on one promotion list. Of the eight, my increase percentage was the
highest; my salary was $5 more than Bill Wights and $385 more than Paluschaks,
which put me sixth. Ford also included a
category called Ford Service Year. Mine started in 1977. By that calculation
it looked as though I had been modeling clay for 15 years instead of 23 and Paluschak had
been at it for 14 years instead of 8. In case you missed how this
sleight-of-hand trick works, here it is, step-by-step, in a transparent nutshell: Ford promoted Paluschak but kept the
exact percentage of his raise flexible. Ford then put Sanson, Jubick, Thompson Lukas and
Weight on the same promotion list. Ford solidified the exact amount of their raises and
use them to calculate Paluschaks raise; to make his lower than any of theirs, but
not so low that he couldnt make it up in a year or two. Next, Ford promoted George
Wood and me, juggled the numbers and slipped in a misleading category to make continues
seniority look like comparable years of clay modeling experience. You cant see this sequence on a
sheet of paper with no names or dates, a Race category, numbers plugged into categories
for Ford Years of Service, % of Increase, New Salary Monthly and Salary Range Quarter. You cant challenge a fraudulent
document if you dont know it exists. Purnell, Calvin and I were banking on
EEOC investigators to uncover bogus information like this. We thought it was their job. We
thought they would sort out relevant and accurate information from irrelevant and
inaccurate information the way we did in our work before they did anything else. After
all, how could they know whom to question, what questions to ask and what weight to give
the answers if they dont have the basic information right to start with? We hadnt wanted to go to the
EEOC initially because we didnt trust they would be open to an investigation. But
the EEOC people we talked to seemed like dedicated civil servants and they promised us
they would investigate. I wasnt concerned about getting everything right in my
complaint because no one outside of Fords decision-making process had access to all
of the pertinent facts. The EEOC could get access. The question I should have asked myself
was would they? While we were waiting for the
investigation to begin, Charles Purnell suggested that we hire an attorney to cover
ourselves in case the EEOC ruled against us. It sounded to me like a prudent move. The
forms we had to fill out didnt ask the right questions to get at the subtle methods
Ford used to practice illegal discriminate. It had cracks we could fall through if the
Commission decided that our case was a low priority. The EEOCs most pressing
workplace issue at the time in Southeast Michigan was sex discrimination. Our case
didnt look nearly as urgent on the surface. Nobody had tried to rape us. All of us
were making more money than most people in the United States, including the EEOC field
investigators and their supervisors. None of us had been dismissed or threatened with
dismissal. The meat of our case was below the surface in the mechanisms of discrimination
used against blacks, women and older workers. Those methods and their implications for
everybody in the country outside of the exclusive corporate clubs were visible only below
the surface. We had been blindsided once by not
being up to date on the law. We were now squarely in an area of lawyers. We need our own
lawyer. Through Purnells wide network
of friends and acquaintances he was able to come of with a highly recommended attorney
named Martin Weisman. Purnell, Calvin and I met with him and one of his associates in his
Southfield office. Both lawyers told us that they thought we had a good shot at winning a
race discrimination lawsuit and suggest that we add age discrimination to the charge. I
believed Ford was targeting its older salaried workers and the black ones were just
stalking goats the company was using to see if they could get away with it. I thought that
I had to be older to make an age discrimination claim. I was 45. Martin told us that 45
was the cutoff age. I was impressed. If we needed our own lawyer we were
going to Martin Weisman, even though we would have to plop down $1,200 each to retain him
and another hundred bucks every time we met with him again. We didnt know that Martin was
also going to bill us every time we spoke on the phone. We didnt know that
everything we put into the case would be wasted on the same kind of investigation the EEOC
conducted and the findings of a statistical expert who accepted Fords documents on
their face. We didnt know that our lawyer was going to accept Fords documents
on face value and proceed accordingly. We found out what constituted the
EEOC investigation a few days after our first visit with Martin when we got a letter from
the Commission denying our claims. My claim was denied because I got the
best treatment of anyone on the eight-man promotion list, I got the largest
increase percentage. I was getting a little more money than one white modeler with 11
years more seniority. I was getting much more than a white modeler with only one less year
of experience. My salary was well within Fords Master Modeler range and I made
Master faster than seven of the eight white modelers on the list. Calvins claim was denied
because all eight of the modelers on the list had Outstanding performance reviews. Calvin
had an EP. The fact that one of the men promoted to Master was black showed the EEOC that
Calvin was passed over because he didnt meet the O qualification that the rest of us
met, not because he was black. Purnells claim was denied
because his E performance review didnt come close to qualifying him to be on the
promotion list. The EEOC never looked at the color
line that separated the EPs and the Es from the Os or what I had
to do other than my job to get my Os or how I won the first fight to keep my last EP
from dropping to an E. We didnt think that Ford would
submit false documents to the EEOC and we didnt have the document that Ford used to
contrive it. We could only guess from the wording of the denial that Ford had merged the
two lists and submitted the combined list to the EEOC as though it gave all of us the same
unbiased consideration. We couldnt prove it. Therefore, we could only guess that the
EEOC regarded my complaints to the defunct civil rights agencies before my promotion,
without the facts to support it, as a paranoid assessment of what Ford had actually done. That was the best spin we could give
to how my Cason letter and my OFCCP complaint looked to the EEOC in light of my promotion
with seven other men. At worst, Fords version of how I got promoted and
why Calvin and Purnell were denied made me a liar, an ingrate and a man desperately trying
to create a racial issue where none existed. It made Calvin and Purnell look like greedy
opportunists trying to get something from the EEOC that they didnt earn by their job
performance. Money, per se, was not the issue with
Calvin, Purnell or me. Even with my promotion Calvin made more money than I did. He lived
where he wanted to live. His house was paid for and he piloted his own airplane. Purnell
had no wife, ex-wife or children to support and more disposable income than Calvin or I.
He had no expensive habits, hobbies, obligations or ambitions. He could make enough money
on overtime to enjoy vacations abroad and buy all the toys he wanted. My sons were grown
up and I had enough money in a growing optical supply stock and savings to support all of
my habits, hobbies, obligations and ambitions. The Master Modeler title was not, in
itself, significant to any of us. The significance of the title was the instant recognition
of what we had done and what we could do that the title conferred on those who held it.
The money and the title were trophies. The nature of our work meant that we had nothing
concrete to show what we did from day to day. We wanted the trophies that our white, male
counterparts got for doing what we did or less. People had lost their lives in a long
struggle to get people like us into places like Ford design and we could not get around
our obligation to them to make the best use of the opportunities they gave us. We needed
the trophies to show that we did not let them down. Charles Purnell summed it up best
with his reaction to the EEOCs denial of our claims. They dont get
it, he said. Theyre treating the Design Center like it was any other
place in the company. It isnt. This is where everything starts. What we do affects
everybody in the whole country and if they dont now what we do and give us credit
for it, they could end up screwing everybody. That was the fundamental issue. If I had wanted to drop the matter, I
couldnt have done it without tossing Calvin, Purnell and Leak to the wolves. Three
black modelers were working as temps. I never learned the name of one of them because he
refused to talk to me. The chances of any of them getting hired and promoted were now in
jeopardy. All of the women modelers were in jeopardy and so were the older white modelers.
Ford now had a proven formula for savaging all of them and they were using me
to do it. The EEOC would have been in a better
position to put the black modelers complaints in context if they had seen what was
going on with Jack Telnacks Design
Center Renewal Process. We werent the only ones who thought the Companys
recognition and rewards systems were unfair or that the company was manipulating facts and
figures to paint a false picture of reality to their detriment. Even most of the Os
were unhappy because they had gotten Os for their entire career and they were so far
from the top of their salary grade range that it was impossible for them to ever get
there. Howard Thompson joked
that he got to the top of pay grade 7 only by getting promoted to pay grade 8. Thats
the only way I got past the mid-point of 7. Some secretaries were unhappy with their
inability to move past pay grade 2. My sister Sara, who worked outside of the Design
Center, couldnt get past pay grade 1 after 20 years of service. Talking to her, I
learned that the salaried workers issues where she worked were the same as ours.
Frank Horenkamps son Joe was a salaried worker at another Ford facility. Salaried
workers there had the same complaints. They didnt trust Ford to be fair and honest
with them. Long before I got the official word,
I knew that the so-called Design Center Renewal Process was a pilot program for the whole
company. At an all hands meeting
in the showroom, Jack, Fritz and other top Design Center executives outlined their program
for restoring trust in the company. They identified key areas in which they wanted to
improve and invited the troops to sign up for participation in committees to address their
concerns. I signed up for something called the Performance Review and Promotional
Practices Task Force. Task force sounded better than committee.
Like Calvin and Purnell, I expected it to be a sham, but I wanted to be there to see how
Ford tried to pull it off and to gum up the works as much as possible if they did. Before my first meeting with the
PR/PP committee, Richard Porter gave Calvin, Leak, Purnell and me a copy of a letter on
Ford stationery. The letter asked all African-Americans in the Design Center to
attend a meeting with four top executives. Our names were on the To line of
the heading. The Subject line said something about an AA Task Force. Ford had acronyms for everything. AA
was Fords acronym for African-American. We all laughed. We had gone from niggers to
Negroes, to blacks and African-Americans. Nigger meant what it always had. Negro had
become a racial epithet in colloquial usage. Black was no longer synonymous with inferior
and African-American was merely a reference to our African and American progenitors
origin. Now we were AAs. What the hell
did that mean? Richard urged us to be there as the
people who lived the history blacks in Ford design and as a personal favor to him. This
happened so soon after I got my promotion that I hadnt attended my first Master
Modeler meeting. Richard and I respected each others intelligence and integrity so
the only issue between us was whether Ford had enough intelligence and integrity to play
it straight. Calvin, Purnell and I resisted. Leak still wanted to give Ford the benefit of
the doubt. In the end, we all decided to go,
mostly in indifference to our respect for Richard. But the deciding factor for me was one
executives name on the list of Design Center executives in the letter that gave me a
glimmer of hope that Ford just might play it straight this time. Gary Haas was a newly appointed
Director, a close friend of my old friend Ray Fregard and one of the last designers I
would have thought would make Director because of his well-earned reputation for
integrity. Everybody respected Gary Haas. The only other Director who had Hass
reputation was Andy Jacobson. If one of them hadnt been scheduled to be at the
meeting, I doubt that half of the AAs would have attended. The meeting turned sour in the first
few minutes, beginning with the input of Gary Haas and a girl who
shouldnt have been there because she was a temp. The girl was Tammy. I didnt
recall seeing her name on the list and I never learned who invited her. Richard assumed half the
responsibility of recording the proceedings with colored felt-tipped pens on large rolls
of paper the way Fords California consultant had prescribed for holding meetings. A
black personnel rep from Ohio name Cerita Brown took the other half of the recording
duties. She could not participate in the discussions although I could see she was
sometimes bursting to. Richard could. Richard stepped out of his
recorder role three times. He did it the first time to clarify
things when Mike Easton did exactly what Cal, Purnell and I said he would do with my
promotion, Cals salary and the clay modeler designation of Andy Walker
and Mel Edwards. He did it again when Eason tried to use minorities and
AAs interchangeably. He did it the last time to keep some of us from
strangling Tammy. Gary nearly shocked me out of my
shoes when he said up front that Ford did not practice racial discrimination. He thought
it was a perception problem and he wanted to get at whatever it was that created the
perception. Jack and Fritz looked uncomfortable with Garys remarks but said nothing.
Nobody wanted to embarrass Gary with a reminder of the class action race and sex
discrimination suite Ford settled in 1980. We preferred to think of what he said as a case
of temporary insanity or a clever ploy to keep Jack, Fritz and Easton from knowing that he
was on our side. He was supposed to be impartial. Calvin picked up the baton by giving
examples from his experience going all the way back to 1966 that showed how badly mistaken
Gary was perhaps because he didnt know that such things went on. Purnell and
I did likewise. When I mentioned the Nazi and the Klansman who had a lasting impact on my
career, I caught a glimpse of Tammy from the corner of my eye shifting in her seat as
though she had to go to the ladies room. Then I saw that she was starting to get angry. Ah!
I thought. Were finally getting through to her. I shifted my attention to Sam Mayers,
Fords first black designer and the first black designer to make it into the
supervisory ranks as a grade 10 Manager. He gave other examples of racial discrimination
from his experience that could not be attributed to AA perception deficiencies. Gary stepped on his dick again by
pointing out how difficult it was for anyone to rise above Sams position and telling
us that he made Director because he was rated in the top 2% of all designers. It was
stunning that he would say something like that considering all of the top-selling cars Sam
was principally responsible for designing and the designer talent Sam had brought into
Ford. Compared to Sam, Gary had done nothing. Yet Garry was a grade 16 and same was a
grade 10. Calvin tried to say something about
what he had to do to get into modeling and how it was the he had more Ford seniority than
I had when Tammy cut him off. She was angry, all right. She was angry with old
guys getting in the way off young people who wanted to work complaining about
something that happened to them in 1932. She was angry with black people who were
looking for affirmative action to give them something instead of working for
it. She preached to us about living in the past instead of doing what we had to do
to educate ourselves so we could qualify for advancement. Richard stopped writing. Fritz and
Jack looked at each other blankly. Mike Eason, of all people, pointed out a glaring flaw
in Tammys analysis. He informed the group that all African-Americans in the Design
Center were qualified to do their jobs and affirmative action did not require the company
to hire anyone who wasnt qualified. He said it as though the suggestion that Ford
bent or could be bent to pressure to hire or promote unqualified people was a sore point
with him. I saw how it would be with disgruntled white men charging Personnel with
reverse discrimination every time a woman or an ethic minority got a position
he thought he or one of his relatives should have had. Fritz said the he thought Tammy had a
valid point not that any of the black people in the room werent qualified to
do their jobs or to move ahead but that we should forget the past and concentrate
on the future. Jack agreed. I was sitting between Garry and Purnell. I looked at Purnell
and his fact told me that he was thinking the same thing I was. We tuned our heads at the
same time toward Tammy. Calvin and Dennis Moses were looking at her the same way. Things
could have gone straight to hell from there if Richard Porter hadnt stepped in to
ask a black millwright what he thought The millwright was an hourly worker.
Hourly workers were still getting cost of living increases and profit sharing checks. I
dont know how the millwright got invited to the meeting, either, but I was glad he
came. He told the group that none of the issues we presented were a problem for
Fords hourly workers. He said that the union had a grievance procedure to keep
disputes from dragging out for decades and the company had a clear set of guidelines for
raises and promotions. None of the black salaried workers in the meeting asked for more.
Easton said that it wasnt necessary because we could go to Personnel with our
disputes and the company was working on clearer guidelines for raises and promotions. Jack and Fritz announce that they
thought the meeting had gone well. Indeed, Tammys speech had made it a roaring
success for them. Nobody in the group had agreed with Tammy but one or two of the younger
people had agreed with their voices and body language with Fritz. Same thing. The Design
Center now had a divide and conquer model it could use against other groups. Every group has a Tammy. The Design
Center had all the Tammys it needed. In fact, it no longer needed her. She was gone
in less than a year. Another temp replaced her. Ford structured the Performance
Review/Promotional Practices group to be as ineffectual as the AA group. Each group had to
have one Director and one Personnel representative. That requirement was enough to turn
each task force the official name tacked onto every group into a
management rubber stamp if the members knew what was good for them on their next
performance review. The Director in our group was Gary Haas. The Personnel rep was Jack
Telnacks man George Valsa. They were supposed to be there only as individuals with
more knowledge than the other group members had on some aspects of performance reviews and
promotional practices. That was the first thing I was going to test
When you go into a meeting like the
one at Purnells house with the intention of contributing what you can to the group
and learning what you could from them, everyone is equal. Your pay grade is irrelevant to
the influence you can exert. It doesnt matter who you know, how you dress or where
you sit. The only things that matter are what you say, how you say it and when. When you go into a meeting like the
one with Richard Porter and the four execs with the intention of testing its validity, you
look for power relationships. You look for leaders, followers and Tammys. You look for who
gives deference to whom and how the comments or lack of comments from the big brass
affects subtle shifts in power. When you go into any meeting with the
intention of dominating it, you look for the real group leaders because they are
the ones that the smartest followers will follow. You look for the people who want to
curry favor with the people they think are the real leaders because they are your biggest
threats. You take a seat abreast of the apparent leaders so you dont appear
to be challenging them head on when you are. You probe for the earliest opening you can
get to frame the issues your way and you pounce on it like a tiger on the back of a
buffalo. Before my first PR/PP task force
meeting with Gary Hass and George Valsa, I studied the list of other group members
scheduled to attend. I knew that Haas and Valsa would be the 500-pound gorillas guarding
the gates of dialogue, so I planned a strategy to punch holes in the wall around them. I
prepared a short, typewritten paragraph of what I thought the groups mission should
be. The plan worked. For a dozen meeting after the first
one, diddling with the mission statement became a priority item on the agenda. Im
sure that George Valsa was the only one who saw though my smokescreen of up putting up a
fight to pressure my original wording. Sure, I wanted to see it the way I wrote it because
it would have forced the company to make concrete changes or disband the group. But only
two words were essential. Regardless of how my statement was edited, the
Personnel-approved document would have to contain the words fair and
honest. Whatever changes Ford made to it performance reviews and promotional
practices would be measure against those standards. I didnt expect the performance review system to accomplish anything in the way of fairness and honesty. All I wanted to do was to make the unfairness and dishonesty more transparent. I identified the companys staggered dates for giving annual performance reviews and the 12 to 24 month range in which merit increases were award as the biggest barriers to a fair and honest system. This is the example I gave to the
committee in writing: One persons 9% raise was
comparable to another persons 9% raise only if both of them got it in the same time
interval. Even then you couldnt tell what the annual percentage worked out to until
you knew when the next raise was going to come. If one came in 12 months, 9% was
9%. If the other 9% raise came in 18 months, the real percentage was 6%. If it
came in 12 months the real annual increase was 4.5. Thats what made
Paluschaks 7.7% raise and my 8.6% raise deceptive.
Only the people responsible for giving the raises knew what the real percentage was
because they knew when the next raise was going to be. Personnel
had the final say over when that would be. There had to be a simple way for
Supervisors to make that calculation, so I looked for it and I found it. Supervisors used a matrix called an
Annual Rate of Progression Index printed on a standard box grid. Reading down the left
side of the index, they could find a percentage that ranged from 0 to 12% or more. This is
the visible percentage that appeared on official documents. Reading the numbers across the
top of the index that represented a waiting period from 0 to 12 months the Supervisors
could figure the Annual Rate of Progression. Ford called it the ARP. I called it the real
increase. Reading the boxes to the right of the official percentage they could find the
box with the real percentage. Reading up to the number of months at the top of the column,
the Supervisors could tell when the next increase had to come to match the ARP for the
official raise. I targeted the ARP as the percentage
that everybody had to see to see what they were really getting every year, knowing damn
well that Ford would never go for it. But once I articulated the problem with the hidden
calculation and the potential for using it to confuse and deceive, it became
possible to sell an annual merit increase policy. When Bob Aiken and Ray Palicki added
their voices and their independent research and calculations to mine with the same bottom
line, an annual salary increase policy became inevitable. The logic of our case was
inescapable. I know that George Valsa was relieved when Chrysler bailed him out of his
untenable position by announcing an annual merit increases policy that he had been telling
us was impossible. The PR/PP Task Force became the pilot
group for the entire company. Garry Haas, Al Biggs and Lydia the PR/PP groups
Tammy were the last to see the light. |
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