| Killing the Goose... | |
Chapter 28: Stalking Goats A complete outline of the battle plan
I needed to fight my war against Ford Motor Company formed in my head before Folgmann
finished speaking. It wasnt going to be a David and Goliath struggle. It was going
to be more like Mayberry vs. Godzilla. Mayberry had no chance of Karate-kicking its way to
victory. This situation called for a large application of Jujitsu. Because the only way to win was to
use the momentum of Fords attack on me against itself I had to be sure that I was on
the side of the angels and everyone who looked at my case could see it. I had to be sure
that everyone could see that my fight wasnt about one mans attempt to get more
money out of the company he worked for. They had to see that it about a pattern of illegal
discrimination that kept all but a chosen few from getting the recognition we earned for
the work we did. What happened to me was happening to others who were laying the golden
eggs that made the companys stock worth buying. Without an honest record of who was
doing what to move the company ahead, the future of the company and all but a few who
worked for it was in jeopardy. The most potent weapon I had was the
truth. An attack on me was an attack on one
fifth of Fords black modelers. Since George Rogers retired, only five of us were
left on the payroll. As far as the records used in my evaluation were concerned, it looked
as though I didnt start working for Ford until 1977. It looked as though the company
did me more of a favor than it did for itself by hiring me and promoting me so
quickly to A-modeler and Sculptor. Of the twenty or so B-modelers hired in 77,
Charlie Leak was the last one promoted to A-modeler and Sculptor and Charles Purnell
wasnt doing a hell of a lot better. Had I not intervened in Balleries career
path she would have still been in the Plastic Shop and Fords attack on me would have
been an attack on one quarter of its black modelers. Calvin was Fords only black
modeler with a history dating back to 1966. He was the only one above the midpoint of his
pay grade. But none of us had ever gotten an O, so lowering me from EP to E effectively
took all of us out of the running for Master Modeler in the foreseeable future. I did my enraged modeler
routine and stormed out of Folgmanns office fully expecting to get transferred to
another studio. It worked. Folgmann let me go and Greg Arceri, who was now the Supervisor
of a new Interiors studio, picked me up. In the meantime, Harry Strickler agreed to
rewrite my Performance Review. I didnt know how Strick would grade me but it
couldnt have been worse than what Folgmann did. I had written down as much of the
conversation I had with Folgmann as I could recall while it was fresh in my mind and used
it to prepare a letter to Mike Easton, the man in charge of Personnel for North American
Design. I wrote another letter to Jack Telnack and one more to Fords Chairman Don
Peterson. My strategy was to create so much upheaval in upper management that it threatened to bring down an avalanche of shit on the heads of Fritz Mayhew and Toshi Saito. Without their explicit order or tacit consent, Gerry Folgmann could not have lowered my PR. I was banking on my belief that several people Ford held in high esteem would have rated me highly if they had been given the chance to do it. Of all the modelers who started working
for Ford in the 1960s, I had introduced more innovations into the system than any of them.
Of the modelers McBain had asked to do the baseball game exercise I was the
only one to find the flaw in the problem. I was the only one who wasnt now a Master.
I wrote for the Design Center paper. I contributed the biggest percentage of my income to
the United Fund. I had never taken more than three sick days or personal business days off
in a year. The previous year I had taken only one day off in December to be a pall barer
at a funeral in Toledo. Of all the designers, engineers and modelers who were available to
pull the Probe out of the toilet, I was the one who figured out how it could be done and I
put my neck on the line to do it. The fact that Design Center Personnel
chose me to represent modelers in key meetings with two senior VPs and to sit on its first
steering committee had to mean something. And no one who saw what I did in Small
Car could deny that I was one of the most valuable members of the team. Designers asked me
to work on their designs. Contract modelers who knew nothing of Ford politics assumed I
was a Master Modeler and came to me to help them with their modeling. All of the
engineers were on my side. All of the Master Modelers who worked with me, including
John Arzooian, were on my side. Dick Susalla and Chuck Lucas who had
made Master on the last promotion list spoke out indignantly when anyone gave designers
credit for my work. Dick was particularly incensed when
he assigned me to model running light housings for a version of the Probe that a new,
highly touted designer named Mark Conforci was supposed to design. It was a tough
assignment for any designer. As the show date neared Susalla grew increasingly impatient
with the young designers inaction. He didnt want his modeler to get the blame
for a designers negligence. In Conforcis case it wasnt negligence; it
was ignorance. He didnt know how to start. I had to do the design and the modeling.
When Mimi brought Toshi, Fritz and a large entourage of other shooters to view the running
lights, Mimi credited Conforci with the design. Susalla turned beat red with anger and
said, Conforci didnt do any of that. Jasper did. Susalla was a great modeler but, like
Frank Baylow, he was short on tact. Thats what took him so long to make Master. he
called things as he saw them. If somebodys feelings got hurt, too bad. I understood why Susalla reacted so
angrily. The issue wasnt as cut-and-dried as it seemed on the surface. Modelers
often made pivotal creative contributions to the design process that designers
couldnt make or stepped up to the plate in dicey decision-making situations when
designers wouldnt. When we hit a home run the designers sometimes got the credit. It
happened with black modelers consistently but imagine that it happed to Dick more than
once. In the past we could afford to let it
go as long as we got paid for what we did overall. Things were different now. The company
was moving full steam ahead to minimize the role of clay modelers as a group by taking designs directly from electronic
easels and milling them in clay. If modelers in general were devalued, our merit increases
would certainly follow suite. Chuck Lucas was probably as indignant
as Dick Susalla was about designers getting credit for lauded aspects of the Probe design
that I was responsible for. He was present when I developed the body side and he often
gave me full credit for the overall design. I didnt take him literally, of course.
It was just his shorthand way of saying that time after time, when the designers got stuck
or the designers and engineers reached an impasse, he saw me coming up with a way to move
the project forward. I wasnt the only modeler who made a difference in the Probe
design. As Chuck Lucas also said, the Probe was a modelers car a car that
could not have been designed without a considerable amount of technical and creative
design modeler input. Chuck Lucas saw as clearly as I did
that the company was making a huge mistake in taking modelers out of the design process
equation with its approach to replacing us with machines. It looked like a great
idea on paper because so much lead-time was wasted on developing the clay models. No one
objected to letting machines do things that they could do better than we could but, as
everyone directly involved in design knew, the long lead times had more to do with
executive indecision than they did with primitive modeling techniques. Men with sharp axes
and the knowledge of when, where, how and why to use them could clear a patch of forest
faster than men with chainsaws who didnt know what they did. Al Biggs, a grade-6 modeler was
getting in on the ground floor of Fords move to electronic modeling and milling. I
thought Bill Bomgardner, a Master Modeler, had staked out this area before Biggs entered
the Design Centers 86 clay modeling class. It worried me that Biggs
didnt know enough about clay modeling or automotive design to make sound modeling
decisions or to recognize bad ones that the designers instructed him to implement.
Somebody was creating an empire for him by sending him to classes on the latest and
greatest in milling hardware and software. They were making him the expert that
everyone would have to go to in Fords clay modeling future. Why? The last thing Ford needed was an
ambitious lord of a new fiefdom. We had too many of them already. I suspected that part of
the reason Toshi wanted to see me downgraded was because I stepped out of my place as a
modeler in doing too many things that executives were supposed to do with too much
success. You couldnt justify the enormous difference in pay between a grade-7 and a
grade-14 if the seven is making better executive decisions than the fourteen. A grade-7
modeler wasnt supposed to make any management decisions. I hadnt planned on
making any. It just turned out that way because the executives decided that the Probe was
dead and I showed everybody that it wasnt. Theoretically, All Biggs was just
another clay modeler getting special technical training. In practice, he was getting
technical training that made him uniquely valuable training nobody else could get.
Nobody else even knew about it until hed done it. When I sat down in Gerry
Folgmanns office to receive my E, I knew that Al Biggs got an O. All of the above figured into my
letter-writing campaign that I began on March 7, 1989, a few days after my meeting with
Folgmann. His bogus justifications for lowering my PR to below average and lowering and
delaying my merit increase put him and Toshi in an indefensible position to withstand an
objective challenge. I couldnt use Biggs O to compare to my E because Biggs
didnt work for Folgmann or Toshi. I knew only that Howard Thompson did better than I
did and I could see no way for Folgmann or Toshi to argue that my performance was inferior
to his. I had two scheduled vacation days
shortly after my meeting with Gerry Folgmann. I took thee sick days before then to call
attention to my previous attendance record and to plan my writing campaign in detail. My
letter to Mike Easton, the one I wrote to Jack Telnack and the one to Don Peterson
included a cc at the bottom to indicate the people who would receive copies of
their letter. People love to read other peoples mail. Lucy Berkowski, a new
Personnel representative under Easton got one of the ccs to put indirect pressure on
her boss. My letter to Telnack, who, as the Staff Design VP, wasnt in my North
American Design chain of command, put indirect pressure on Toshis boss Fritz Mayhew,
the NAD chief. Fritz did not get a cc. The
first battle was now engaged. Before I wrote the letters, I went to
the Design Centers Personnel office to get copies of my personnel file. I knew that
I had witnesses going all the way back to 1966 who could testify that a nazi and a
Klansman were responsible for anything negative that was written about me before I was
rehired in 77. I had witnesses I believed would testify to my superior performance
after that. I wanted to use my Army Commendation Medal citation and my letters of
recommendation from American Motors as evidence of my character and consistency as a team
player performing to the highest standards. This is where I met Lucy Berkowski.
She told me that I could look at my file but I couldnt get copies of it. That was
the first red flag. The second red flag popped up when I noticed that the folder with my
name on it, contained what was easily the thickest file in a very deep drawer. Pete
Gardnick, my fellow Vietnam vet who started with me at Ford in 1966 had a file that was
less than a third as thick as mine. The same was true with George Green, my fellow
organizer in the 86 SEOW Union drive. It takes a lot of paper to make that much
difference. I couldnt look in the other
folders to see what made mine stand out so strikingly and most of what I saw in my file
used language and codes that I couldnt decipher. Moreover, I had to work quickly to
make a preemptive strike in anticipation of what Folgmann would do with the war dance I
did on his desk. I did it before with Leighton and Walker. It wouldnt take much for
them to get together and show a pattern of violent instability on my part. I had to put
them on the defensive. I looked for a list of all my
Performance Reviews on one sheet of paper. The only list of my PRs I could find just
showed the ones that accompanied my Merit increases and, of course, the E that got me
nothing. A missing Performance Review between two Es was an EP. With this record of
performance I had no chance of ever becoming a Master Modeler. Then I looked for the ARCOM and the
letters of recommendation. They were also missing. Thats when I decided to add Lucy
Berkowskis name to my list of people to get copies of my letters to Easton, Telnack
and Peterson. I wanted her to be a player in the game. In my subsequent letter to her I
did not threaten a lawsuit. Instead, I put the sort of detailed notes in each letter that
one would find in a paper trail designed to pursue a lawsuit and strong hints that I
wasnt going to stop. In one of my letters to Berkowski I added the name of
well-known National Public Radio reporter and a name she didnt know Sara
Greer, my sister. Before the month was out, I again met
with Berkowski after telling her that I had found my original AM letters of
recommendation. I didnt tell her that I had also found a copy of my Army citation.
When I looked at my file this time, the letters of recommendation had miraculously
appeared, although they were out of place. The citation that should have been included in
my 77 application along with the letters of recommendation was still missing. Each move and counter move told me
more about what I was up against and what to expect. I
got the feeling that Berkowski was trying to play it straight with me. I got the feeling
that she didnt know what was going on but the more she found out the less she liked
it. I got the feeling that the more her superiors saw what she was doing and how she was
documenting it, the less they liked it. However I dont believe that Mike Eason
reviewed the memo that Berkowski wrote on Mark 9 closely enough to appreciate the
significance of what she wrote about Gerry Folgmanns identification of Harry Finley
and Vic Clark. I hadnt referred to them by name, only by nazi and
KKK This, in part, is what she wrote: Subject: Jasper Garrisons
Letters of Concern Attendees: T. Saito, M. F.
Easton, G. A Folgmann, L. L Berkowski. A meeting was held at 4:00 P.M.
today to discuss the three letters that Jasper Garrison sent to Messrs. Easton, Telnack,
Peterson and carbon copies to Messrs. Folgmann and Saito and Ms. Berkowski. Mr. Folgmann stated he informed
Mr. Garrison of hid inclusion in the 1989 merit plan about two weeks ago and that he was
scheduled for a merit increase during the 3rd quarter and the increase would be
between 5% and 6%. Mr. Folgman said the
nazi reference was directed at Harry Finley and the KKK reference
was directed at Vic Clark. Mr. Folgman stated that Mr.
Garrison sent a letter to Mr. Telnack because he knew Mr. Telnack and did not know Mr.
Mayhew
. Lucy Berkowski was nobodys
fool. If she reviewed my history at all, she knew about my long history with Fritz Mayhew
and she could probably figure out why I didnt write to him. She had to know that she
was sitting in a meeting with three men who had to be on the same wavelength to keep my
Performance Review and my salary artificially low if allegations were true. She continued: Mr. Garrison reported to Mr.
Arceris studio on March 8 as Mr. Garrison was ill on 03/01, 03/02, 03/03 and was on
vacation 03/06, 03/07. Mr. Folgmann stated that Mr. Garrison said the two vacation days
were prescheduled and when he checked the schedule they were not. So, according to Mr. Folgman, I was
lying. The question of my sick days so early in the year arouse, as I knew it would,
because the previous year I had taken only one business day; no sick days. The year before
that, I took two business days and no sick days. They had to wonder why I suddenly decided
to take three sick days in front of two vacation days. They had to figure that I was
putting as many hours of those days as possible into my campaign to fight Gerry
Folgmans E. The reason Folgman dropped me to E and why Toshi and Eason agreed with
it never came up directly in Berkowskis memo, which makes no sense considering the
fact that this is what triggered my letters of concern. Referring to herself in the third
person, Berkowski said: Ms. Berkowski informed the
group she did a work history profile on Mr. Garrison that included a salary history. A
salary comparison was also compiled of other employees in the same Design Sculptor
classification. There was general In a preliminary review we concluded Mr. Garrison has
not been disadvantaged. Mr. Easton stated that Jim
Harris will be handling a follow up with Mr. Garrison in Mr. Ewalds absence. Ms. Berkowski stated she would
turn over all her information to Mr. Harris for his review and research prior to his
contacting Mr. Garrison. Messrs. Saito and Folgmann and
Ms. Berkowski reviewed the 1989 merit plan for the modeling community. A preliminary
review indicated the plan was solid. Ms. Berkowski stated that she would ask Mr. Harris to
review the plan and do more in depth analysis. The meeting ended with Ms.
Berkowski stating she would follow up with Mr. Harris. John Ewald was the Personnel man that
Lucy Berkowski answered directly to in the Design Center. I hadnt met him, yet, but
I would. I never met with Jim Harris. I didnt even see this memo or any or
Fords other confidential documents until 1994, but I figured meeting like this would
have to take place. I knew only that Personnel was scrambling to justify what Folgmann and
Toshi had done, what Easton had not done and to defend the system that allowed it to
happen. They said what they had to say but they had to do what I wanted them to do. Personnel had to conduct an honest
investigation just to see where the company stood in the event my letter-writing campaign
ended up in federal court. They had to know where they stood to put the best spin on their
records and they had to do it in a way that made them appear to be trying to do the right
thing. In my letter to Jack Telnack, I asked
him to do his own investigation. I knew that he wouldnt. I also knew that he would
ask Fritz why I didnt go to him and Fritz would be compelled to either come over to
my side to get Jack off of the hot seat or stay our of the picture. Knowing Fritz as well
as I did, I figured he would bow out. He did. I made Jack a good guy in my letter
to him so he couldnt ignore any of the letters without looking like a bad guy.
Because of the Taurus/Sable success, Jack had become an industry icon. He was named in
some polls as one of the top ten auto designers of all time. His picture appeared on the
cover of national magazines as the man who designed the Taurus and the myth of
how he did it had become an official part of automotive design history. He appeared as a
celebrity guest on the Oprah Winfrey Show. He had an image to protect and he wasnt
about to let anything tarnish it. At the same time his position in the company forced him
to defend its pay for performance policy as it was written and applied because
the policy came from higher up. My meeting with Jack was friendly, if
not totally frank. He told me how impress he had been with me on the Minnesota Truck
survey and how his appreciation for my modeling skills and creativity had increased with
what he saw me do in Taurus. He tried to make a joke of my wheel cover attachment system
where the covers came off but the joke fell flat when I jokingly explained
what happened. His kicked-in-the-head expression told me that he got it. The closest he
came to acknowledging the merit of my reason for seeing him was a philosophical rumination
on his disagreement with the forced ranking system. He told me that he would get his
Personnel man George Valsa to look into the matter. The best Jack could do was to use his
personal influence and his personal knowledge of my work in Truck and Taurus to raise the
possibility that my downgrading had been a mistake. Thats all I needed from him. My
witness list would do the rest. I was banking heavily on Mimi
Vandermolen. She did not have the title of Studio Executive but she had the role and
responsibilities. The Studio Executive had a big say in my previous performance reviews.
In this one, where I worked most closely with the person in that role, she had been
bypassed to allow Toshi Saito to do the dishonors. Whatever her title, Mimi was in the
studio every day. She had the best overall picture of what everyone working for her did
from day to day, week to week and month to month. Even if she wasnt empowered to
sign my Performance Review, there was no reasonably way to go around her evaluation of me.
It was a professional disservice to me and professional insult to her. An objective observer would have to
question whether my color and Mimis sex had anything to do with what was going on
with us. The Probe was beginning to look like a winner so it could have been that Toshi
was simply positioning himself to get the credit for it the way Jack had gotten the credit
for the Taurus. At least it might have appeared that way to those who hadnt seen
Toshis little exhibits of racism and sexism. Either way, it looked bad for Toshi. Before I unleashed my next volley of
letters and ccs, talked with Howard Thomson, John Arzoo, Walt George and Jim Biando
to make sure they saw me the way I thought they did. I did the same thing with Mimi, Scott
and Sid. I did it again with Joe Warren. I couldnt talk to Dick Trapp because he was
in Japan but I put him on my witness list anyway. In all, I had four modelers Ford had
rated outstanding, three top designers and the two Studio Engineers. I had more modelers,
designers and engineers that I held in reserve. Gerry Folgman had consulted none of
these people. He based his assessment on his personal observation that I took too much
time with things that didnt matter, that I highlighted when I should have been
roughing and the highlights he saw were not good. Whenever he saw me polishing and studly
a bad highlight to see exactly where I had to go next, he figured I was finishing up and
couldnt see the bad surface he could see. He didnt give me credit for knowing
a damn thing about modeling and judged me accordingly. In other words, like Rod Leighton and
his Master Modelers, Gerry Folgman didnt know what I was doing and assumed that I
didnt know. As soon as he saw something he didnt like, he either explained to
me how to do it or took me off the job. He never saw or timed my work from start to
finish. Then next time I met with Folgman he
was far more conciliatory. He hadnt changed my PR but he had increased my raise and
shortened the time in which I would get it to what Lucy Berkowski wrote in her memo
the one I didnt see until 1994. He said something else that surprised me. He
admitted that he might have made a mistake because my pay was so low for someone with my
experience and it might have biased his observations. He told me that he couldnt
understand why I would stay so low for so long unless I belonged there. He also told me
that he wasnt sure until Toshi agreed with him and Personnel agreed with Toshi. The floodlights of my mind went on,
tracing points in the progression of my career like bad dimension points on a body side.
Mike Eason knew what was going on when I went to him for a pay adjustment. Matrix new it
when he took my 77 application. Powell knew it when he turned down my application in
74 on the strength of a nazi and a Klansmans recommendation, when he asked me
to apply in 73 and when he gave me the poison pill offer in 68. These were all
personnel decisions. No wonder my file was so thick. Much of my guessing game was over.
Now I knew that Ford Personnel had a special interest in channeling my career toward a
dead end. They tried everything they could think of to do it. When it appeared that I was
trapped somehow I always found a way out. In retrospect I can see what a headache that was
for the top dogs in Personnel. They got their jobs because they were the best at
manipulating people and their working environments to serve upper managements goals.
They were having a hell of a time with me. Whatever Personnel was up to it had
to be bigger than I was. But whatever I was doing to get off of the dead in streets was
something they had to get a better handle on to control things the way they wanted to. I
didnt know what their goals could have been that spanned two generations with a clay
modeler at the center of it. Maybe some of the goals had changed.
Maybe they were afraid I would go back to school and get a degree that would make it
impossible for them to keep me out of management. Maybe they were afraid that I already
had more education than most of the clay modeling Supervisors and Managers in place. Maybe
they were afraid of the freaky IQ score that got me into Schiloffs school or my
independent work on the baseball exercise that management careers rose and fell by before
I found the flaw. Whatever they were afraid of it had to be in my file. One thing was clear. Ford Personnel
was giving tickets to its African-American professionals for reserved seats in the back of
the bus. That could not have been Fords ultimate goal. There was too little money in
it and too much law against it. They had to be after a lager group to devalue. Fords
salaried black workers had to be the stalking goats for the larger group. I had to be a
very important goat. |
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